FAQs From Prestige Bouncy Castles, Funfair, Entertainment Hire & Events
How do I book?
The easiest way to book is through the sites online booking system by clicking " BOOK ONLINE " next to the product you wish to hire.
You can call us on 07794762351 or SMS text message, alternatively you can send an email to info@prestigebouncycastles.co.uk all of which can be found on the contact us page.
How much notice do I need to give for a booking?
You can book anytime between 7:00am & 8:00pm 7 days a week, however bookings get very busy so please book as early as possible to avoid disappointment. Alternatively you can contact us on the day as we may have availability.
How long will we get the bouncy castle we have hired for?
This is up to you, typically 4 hours. You can have it for most of the day, we deliver between 7am and 1pm and collect between 4pm and 8pm, or you can hire one for a couple of hours, perfect when using a venue or hall. We try our best to be as flexible as possible to meet your needs. We also offer a late collection service for an extra charge
What areas do you cover with your hire products bouncy castles etc?
We cover a vast section of the midlands including; are you ready for it, Sutton Coldfield, Birmingham, Solihull, Atherstone, Nuneaton, Bedworth, Hinckley, Coventry, Rugby, Kenilworth, Leamington Spa, Warwick, Southam, Ashby De La Zouch, Coalville, Ibstock, Markfield, Loughborough, Melton Mowbray, Leicester, Wigston, Lutterworth, Oakham, Market Harborough, Corby, Kettering, Wellingborough, Northampton, Daventry, Towcester, Swadlincote, Burton on Trent, Nottingham and seems as we love to travel we can go anywhere in the UK if this is what you require please contact direct and ask for a delivery price.
Do you have public liability on your hire products bouncy castles etc?
Yes we have £5,000,000 on all our hire products.
What does our £5,000,000 public liability cover?
Our public liability covers product faults and set up faults resulting in injury.
Supervision is the responsibility of the customer hiring the equipment and should be performed by an adult the age of 18 or older at all times to prevent injury by misuse of the equipment.
How many people can use a bouncy castle at once?
Each bouncy castle has a specific amount of people who can use it at one time based on height of the individual and size of the bouncy castle this must be supervised by an adult at all times.
(Please refer to information on the hire product on our website for this number or on the bouncy castle itself when delivered)
How long to set up a bouncy castle?
Typically it can take between 15 - 30 minutes to set up one of our bouncy castles, this varies depending on access and other variables.