FAQs From Prestige Bouncy Castles, Funfair, Entertainment Hire & Events

How do I book?

1) browse our hire products through our website

2) click the product you would like to hire

3) click " BOOK ONLINE " quickly and easily fill out the booking details and you are good to go.

4) once we receive your booking we will check all the details and send you a pay link via email.

Quickest way to get in contact with us is through our Facebook page messenger or

you can send an email to info@prestigebouncycastles.co.uk

all of which can be found on the contact us page.

How much notice do I need to give for a booking?

You can book 24/7 using our online booking system however bookings get very busy so please book as early as possible to secure the date you want.

How does the bouncy castle set up process work?

Our trained team deliver and set up your bouncy castle hire for you.

Some points to bear in mind before taking delivery of one of our bouncy castles;

Have you measured the space to ensure you have enough room for the bouncy castle?

Is the space for the bouncy castle castle all grass, flat and clear?(outdoors we can only set up on real grass, we are unable to set up outdoors on any other surface.)

Is access clear into the garden and all litter and dog fowl removed?

Is there an electricity source nearby?

How long will we get the bouncy castle we have hired for?

You select the start time and finish time (subject to availability), we also offer late collection and overnight hire for an additional charge.

collection after 6pm additional charges apply.

We try our best to be as flexible as possible to meet your needs.

What areas do you cover with your hire products bouncy castles etc?

We cover a vast section of the midlands including; are you ready for it, Sutton Coldfield, Birmingham, Solihull, Atherstone, Nuneaton, Bedworth, Hinckley, Coventry, Rugby, Kenilworth, Leamington Spa, Warwick, Southam, Ashby De La Zouch, Coalville, Ibstock, Markfield, Loughborough, Melton Mowbray, Leicester, Wigston, Lutterworth, Oakham, Market Harborough, Corby, Kettering, Wellingborough, Northampton, Daventry, Towcester, Swadlincote, Burton on Trent, Nottingham and seems as we love to travel we can go anywhere in the UK if this is what you require please contact direct and ask for a delivery price.

Do you have public liability on your hire products bouncy castles etc?

Yes we have £5,000,000 on all our hire products.

What does our £5,000,000 public liability cover?

Our public liability covers product faults and set up faults resulting in injury.

Supervision is the responsibility of the customer hiring the equipment and should be performed by an adult the age of 18 or older at all times to prevent injury by misuse of the equipment.

How many people can use a bouncy castle at once?

Each bouncy castle has a specific amount of people who can use it at one time based on height of the individual and size of the bouncy castle this must be supervised by an adult at all times.

(Please refer to information on the hire product on our website for this number or on the bouncy castle itself when delivered)

How long to set up a bouncy castle?

Typically it can take between 15 - 30 minutes to set up one of our bouncy castles, this varies depending on access and other variables.